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Write to us about your account, your souls, credits, the affiliate program or your personal data.

Support

Questions about your account, souls, renders, credits or a bug.

We aim to answer within 48 hours on working days.

A copy of your data, a correction, or having your files removed from storage.

See the Privacy Policy for your rights.

A soul or render of you made without your consent, or content that breaks our rules.

You don’t need an account. Include a link or a description.

Credits and billing
Buy packs and see every credit in and out under Settings → Billing. A render that fails gives its credits back on its own.
Your account
Change your name, sign out other devices or delete your account in Settings.
The affiliate program
Your invite link, commissions and how they’re paid are on Invite & earn. The rules are in the Terms.
Withdrawing from a purchase
How withdrawal works for credits is in the Terms of Service. Write to support with the purchase it’s about.

Figsoul is a product of Luvarly, Verdronkenoord 104-C, 1811 BH Alkmaar, The Netherlands.

Registration and VAT numbers are on the legal information page.